Friday, January 18, 2013

Help Desk Hangouts: Going Google

Editor’s note: On the Google+ Your Business page, we’re putting you in touch with Googlers and users who can help you as a business owner get the most out of our products and features.

In our latest Help Desk Hangout On Air, we chatted with the Going Google team, who showed us a guide to help businesses transition to Google Apps. We walked through the Going Google guide, learning about change management and how it can make the transition to Google Apps for any business much smoother. The guide’s got training resources, checklists, and tips to help businesses manage the transition timeline.

Miss the event? You can watch the whole thing on the Google and Your Business YouTube channel.

Some of the questions we answered during the Hangout:

Who is the guide intended for? Is it free? 
The guide is a free resource available on our Google Apps Documentation and Support site. It is intended for anyone who is helping an organization evaluate Google Apps or make the switch to Google Apps. The guide is targeted to organizations with 250 users or more, but parts of the guide are relevant to smaller organizations too. We also have a guide focused on smaller businesses here.

How does the guide recommend you approach Going google? 
At Google, we have a user focus in everything we do. We recommend you have a focused approach to your users' transition to Google Apps. We've created a simple and flexible, three-step model you can use to plan your change management approach when you switch to Google Apps: (1) Get ready, (2) communicate, and (3) train.

Will the guide be updated as Google Apps is updated? 
Yes, the guide will be updated on a regular basis. Throughout the year, we will add new stories from customers and partners about their change management approach for switching to Google Apps. The guide will also be updated as our Google Apps services are updated.

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